You’re experienced, talented and motivated. You have the discipline, and you want to invest it in an opportunity that will invest in you. You want to add more meaning to the work you do every day.

At ERC Pathlight, our mission lights the way for your passion.

Who we are:

With over 30 locations throughout the U.S. and treatment options available virtually, ERC Pathlight meets patients where they’re at to offer innovative, compassionate, and comprehensive treatment for eating disorders, as well as mood, anxiety, and trauma-related disorders.

We were founded in 2008 by pre-eminent psychiatrists and psychologists and treat 6,000+ patients per year. With the critical need for mental health care and eating disorder treatment, especially during the Covid-19 pandemic, we’re looking for passionate and qualified professionals who will live out our mission to help save the lives of our patients.

What you’ll be doing:

This is by no means a “behind-the-scenes" role, as your work will help the company serve patients daily in a multitude of ways.

The Performance Improvement and Risk Manager is responsible for the successful implementation of their assigned region’s performance improvement and risk management programs. ERC Pathlight’s risk management program is designed to identify, communicate, and act on potential risk exposures to help ensure a safe environment for the protection of patients, teammates, and guests. The process improvement program uses data to inform decisions and implement processes and procedures that promote the safety and quality of care provided.

Essential Duties & Responsibilities:

• Maintains the incident report tracking system for the region, which includes leading investigations, assigning tasks and follow up, determining severity, and required reporting
• Collects and analyzes data for quality assurance and performance improvement (QAPI) reviews. Collaborates with leadership to identify opportunities for improvement based on data analysis and discussion
• Guides and supports implementation of performance improvement initiatives driven by performance improvement plans and corrective actions from survey findings
• Conducts patient safety data analysis trending and monthly reporting
• Collaborates with larger Compliance team to identify and lead local performance improvement initiatives
• Conducts new employee orientation and periodic trainings on topics related to compliance, performance improvement, and risk management
• Co-chairs the Patient Safety Committee in partnership with Facilities team
• Collaborates with Compliance leadership to lead on-site surveys and responses

Qualifications:

• Bachelors’ degree in Healthcare or related field required
• CPHQ Certification preferred
• 2+ years’ experience working in risk management or clinical quality in health care setting
• Ability to interpret and analyze data
• Proficient in MS Office
• Strong communication, presentation, and interpersonal skills.

What’s in it for you:

Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we’re here to support your role whether that means collaborating on monthly/quarterly goals, introducing you to mentors you can learn from, connecting you to continuing education resources and supplying you with the tools needed to not only excel but achieve measurable growth.

What we offer:

Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. Teammates (and their families) are eligible to enroll in medical, dental, vision, and basic life insurance. Eligible teammates will receive 7.38 hours of paid time off every pay period as well as 40 hours of paid parental leave will also be available for use. We also offer competitive pay, 401(K) with company match and tuition reimbursement.

Compensation starting range for the Performance Improvement & Risk Manager role is $75,000 to $105,000. Ranges are based upon market expectations and are dependent upon candidate experience.

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